Our A.I. Technology

Uncover how A.I. technology can help to engage with customers in human-like conversations and offer assistance around the clock with our A.I. platform.

Omni-Channel Ready

Communicate through well-liked digital channels in single or multiple languages

Facebook
FBM
Wechat
Whatsapp
mobile
web

SYVA, Your A.I. Chatbot Platform

Easy to implement with flexible packages and immediate visible results

Our Successful Stories

Leading enterprises with chatbot user population of over 80 millions annually

An All-in-One solution serves across various industries without country boundaries

Our Visionary

Scalable solution to meet your customer journey at all stages

Chatbot for Retail & eCommerce
cbForRetailImage

Product Search and Recommendations

Place Orders and Pre-orders

Track Packages and Logistics

Support Live Agents

Send Personalized Notifications and Promotions

Collect Customers' Feedbacks

Provide Customer Service

Send personalized notifications

Collect customer feedbacks

Manage loyalty points

Chatbot For Customer Service
cbForRetailImage

Answer FAQs

Booking and Schedule

appointments

Process orders

Track orders

Process refunds

Process membership requests

User onboarding

Cross Sell

Our Solution

Unique Functions & features empower your Chatbot strategy in a more comprehensive and efficient way

START
SETUP
OPTIMIZE
SUPPORT
SETUP with FAQ Editor-img

SETUP with FAQ Editor

Interactive Flow
Create the Q&A knowledge base from simple 1-to-1 Q&A pairs to suggestions and follow-ups

Simple Setup
With only 3 simple steps to promptly create sets of Q&A and the Chatbot is ready to take questions and answer them!

Real-time Experience
The Talk-to-SYVA tools allows real-time chat simulation with the chatbot and optimization can be done at the same time
OPTIMIZE with Intelligence Automated Training Assistant (IATA)-img

OPTIMIZE with Intelligence Automated Training Assistant (IATA)

Automated Dataset
Provides complete function for human agent to engage customers via omnichannel. Queuing, transferring, multi-chat, phone-call support, and many more functions & features available.

Guided A.I. Machine Learning
No hardcode skillset or knowledge needed in the machine learning process; guidelines, hints and suggestions are advised throughout the whole process, in a way that user can perform machine learning intuitively!
SUPPORT with Live Chat & Assistant-img

SUPPORT with Live Chat & Assistant

Comprehensive Function
Provides complete function for human agent to engage customers via omnichannel. Queuing, transferring, multi-chat, phone-call support, and many more functions & features available.

Intelligence Assistance
A.I. assists agents in searching for answer of relevant information from tremendous database; saving time & cost, and improving efficiency

Humanoid Assistant & User Experience
With deep learning techniques, A.I. assists human agents in searching of answers from tremendous database, and reappear human-like manner and attitude when responding!

Package Offering

BASIC
Suitable for Quick Win and instant-built Chatbot
greenTick
Powered by Natural Language Processing
greenTick
Understands English, Cantonese & Mandarin
greenTick
Dashboard & Reports
greenTick
Unlimited Questions & Answers
1 Channel Support
10,000 Conversations per Month
PRO
Suitable for needing fast adoption of business requirement changes
whiteTick
Powered by Natural Language Processing
whiteTick
Understands English, Cantonese & Mandarin
whiteTick
Dashboard & Reports
whiteTick
Unlimited Questions & Answers
whiteTick
Intelligence Automated Training Assistant
whiteTick
Performance Optimization Analysis
3 Channel Supports
30,000 Conversations per Month
ENTERPRISE
elain_logo
Suitable for enterprise requesting standardised chatbots with centralized management
greenTick
Powered by Natural Language Processing
greenTick
Understands English, Cantonese & Mandarin
greenTick
Dashboard & Reports
greenTick
Unlimited Questions & Answers
greenTick
Intelligence Automated Training Assistant
greenTick
Performance Optimization Analysis
greenTick
New Topic Discovery
greenTick
Question Suggestion for Machine Learning
greenTick
Multiple Chatbots
Unlimited Channel Support
Unlimited Conversations per Month

Request Demo

Considering setting up your chatbot?

Contact us now! Our experts are available 7x24!